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TOURISM RESOLUTION

ALTERNATIVE TO EXPENSIVE LITIGATION COST

TOURISM RESOLUTION

  • To start, check out our online platform, where tourists can easily access our services, file a dispute, and track the resolution process.

ONLINE PLATFORM

  • Our experienced arbitrators work collaboratively with both tourists and businesses to find practical and equitable solutions tailored to each unique situation. This arrangement keeps businesses in good standing and tourist will feel comfortable knowing the quality of the business they purchase from.

VOLUNTARY AGREEMENT

  • MBM arbitration is a faster alternative to litigation in courts. The process can be streamlined, and the parties have more control over the schedule, which can lead to a quicker resolution.

BINDING NATURE

  • MBM will coordinate with the involved parties and the appointed arbitrator(s) to arrange the schedule for the arbitration hearing. Although the majority of cases typically involve a single hearing, the arbitrator may decide to schedule additional hearings if deemed necessary.

ARBITRATION HEARING

  • The arbitrator has the authority to make a binding decision, known as an award, based on the evidence and arguments presented by the parties. This decision is legally enforceable in most jurisdictions.

ARBITRATOR ATHOURITY

  • Arbitration is often considered a faster alternative to litigation in courts. The process can be streamlined, and the parties have more control over the schedule, which can lead to a quicker resolution.

SPEEDIER RECOVERY

  • We collaborate with travel agencies and tour operators. They offer our services as an add-on to their packages, providing peace of mind to travelers.

PARTNERSHIP WITH TRAVEL AGENCIES AND TOUR OPERATORS 

  • Opting for arbitration under these MBM rules allows you the option to seek advice from an attorney. Prior to filing a demand for arbitration, parties initiating arbitration have the choice to consult with an attorney.

  • Seeking legal counsel is crucial to understanding potential remedies granted in arbitration and effectively presenting your case. While legal representation is not mandatory in the arbitration process, if you desire, you can be represented by an attorney.

DO YOU NEED AN ATTORNEY?

  • Prior to attending your arbitration hearing, it is advisable to craft an outline of your argument to aid in your presentation. Utilizing the checklist provided at the end of this section can be beneficial in guiding your preparation.

  • Additionally, it is recommended that you compile a list of questions you intend to pose to the other party before the hearing. This preparation will help ensure you are well-equipped to articulate your case and engage effectively in the arbitration process.

HOW TO PREPARE FOR ARBITRATION

  • MBM uses a scale from 1 to 5, with 1 being the lowest and 5 being the highest. We clearly define our points on a scale that represents consistency.

  • MBM algorithm gathers relevant data on past conflicts resolved or unresolved by a business. This includes customer feedback, resolution timeframes, the number of conflicts successfully resolved, and the nature of the conflicts.

  • Every two years a business score starts at five.

SCORING ALGORITHM

  • Search our database to find the score of any business in Miami-Dade County.

WHAT IS YOUR SCORE?

CHECK A MIAMI BEACH RATING

CHECK RATING NOW

 

  • Organize Your Materials:

    • Arrange your materials in the order you intend to present them. This ensures a clear and logical presentation of your case.

    • ​

  • Clearly State the Problem:

    • Articulate the problem and reasons why you believe the arbitrator should rule in your favor.

    •  

  • Chronological Actions:

    • List the actions taken to resolve the dispute chronologically.

      • Individuals spoken to, along with dates and conversations.

      • Other involved parties: Who, when, how they became involved, and actions taken.

      • Use written statements or witness presence to substantiate facts.

      •  

  • Collect and Bring Documents:

    • Gather all available written information related to the dispute.

      • Original documents are preferable; provide copies for the arbitrator and the other party.

      • Obtain copies of missing documents from relevant entities.

      • Useful documents include agreements, estimates, purchase orders, finance/lease agreements, warranties, repair records, service and maintenance records, and any bills, reports, or statements related to your dispute

      • ​

  • List Witnesses:

    • Identify potential witnesses with relevant information, such as mechanics or sales personnel.

    • Contact them and request in-person testimony or written statements.

    • Keep witnesses informed about the hearing details.

    • ​

  • General Notes:

    • The arbitrator accepts all relevant evidence during the hearing, and they assess its importance after the hearing is closed.

    • Be overprepared rather than underprepared, as evidence won't be accepted after the hearing if it could have been presented during the hearing or if the arbitrator has already made a decision.

 

Remember, a well-organized and comprehensive presentation will strengthen your case during the arbitration process rather than being underprepared.

 

Please note that evidence won't be accepted after the hearing if it could have been presented during the hearing or if the arbitrator has already made a decision. Remember, a well-organized and comprehensive presentation will strengthen your case during the arbitration process.

MIAMI BEACH ARBITRATION CHECKLIST

PRINT CHECKLIST

Click to read relevant rules governing pre-dispute binding arbitration, and to familiarize yourself with the specific terms used in these rules to access the list of defined keywords.

MBM RULES OF BINDING ARBITRATION (PRE-DISPUTE)

We have designed our pricing structure to deliver the utmost quality service tailored to meet your specific needs.

TOURISM RESOLUTION RATES

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